Overview

Key facts

The Master of Science in Customer Experience Management program offered by Michigan State University is designed to develop the knowledge and skills necessary for graduates to thrive in the field of customer experience management.

The curriculum takes a comprehensive approach in addressing all the skills necessary to effectively lead and manage the customer experience management function in any organization, regardless of industry.
Admission to the Master of Science in Customer Experience Management program is competitive and based on the applicant’s overall record. Meeting the minimum standards does not guarantee admission.

Programme Structure

Course include:

The Customer-centric Organization
Organizational Development and Change

Consumer Decision Making and Behavior
Qualitative Research
Qualitative Data Synthesis and Analysis
Experience Analytics

Key information

Duration

Part-time
- 20 months

Start dates & application deadlines

Starting 2026-08-31 00:00:00

Application deadline not specified.

Language

English

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110

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Credits

30 SCH

Delivered

Online

Campus Location

East Lansing, United States

Disciplines

Management Studies View 566 other Masters in Management Studies in United States

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Academic requirements

We are not aware of any specific GRE, GMAT or GPA grading score requirements for this programme.

English requirements

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110

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Other requirements

General requirements

A bachelor’s degree from a recognized educational institution is required.
The GMAT/GRE test is waived for all applying to this program.
There is no minimum prior GPA requirement to apply.

Tuition Fees

Tuition fees are shown in and the most likely applicable fee is shown based on your nationality.

International Applies to you

Applies to you

Non-residents

19206 USD / year

≈ 19206 USD / year
Out-of-State

19206 USD / year

≈ 19206 USD / year
Domestic

Applies to you

In-State

18306 USD / year

≈ 18306 USD / year

Funding

Win a €10000 Scholarship! Deadline: 30 June 2020

Embark on your journey with the Studyportals Scholarship! We're giving away a total of 20,000 euros to help you achieve your dream of studying abroad.

Win a €10000 Scholarship! Deadline: 30 June 2020

Embark on your journey with the Studyportals Scholarship! We're giving away a total of 20,000 euros to help you achieve your dream of studying abroad.

In order for us to give you accurate scholarship information, we ask that you please confirm a few details and create an account with us.

Scholarships Information

Below you will find Master's scholarship opportunities for Customer Experience Management.

Available Scholarships

You are eligible to apply for these scholarships but a selection process will still be applied by the provider.

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